Privacy Policy

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We believe that the privacy of our customers and users should be paramount. 

For this reason, we apply a transparency policy to all our processes so that users are always informed and have control over their privacy.

Please read carefully each of these terms that govern access to and use of this website, and in general, the relationship between this website and its users.

Who is responsible for processing your data?

In compliance with Chapter II of Law 34/2002, LSSICE, Article 13.1a of Regulation (EU) 2016/679 and current legislation on the protection of personal data, we inform you that this website is owned by BIG GARLIC SL

  • BIG GARLIC S.L.
  • ADDRESS: C/ JULIO VERNE, 12 POL. IND. HORADO BLANCO, PARCELA 83, 16660, LAS PEDROÑERAS, CUENCA
  • CIF: B53330981
  • EMAIL: info@big-garlic.com
  • COMMERCIAL REGISTRY: Commercial Registry of Alicante, Volume 2174, Book 0, Folio 99, Section 8, Sheet A-50632, Entry 8.

Regulatory Framework

BIG GARLIC SL guarantees respect for the guarantees, rules and procedures provided for in the Legal System to protect the rights to personal and family privacy and the protection of personal data.

  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Law 34/2002, of July 11, on information society services and electronic commerce (LSSI).

Data Protection Officer

In accordance with the GDPR (art. 37.1), BIG GARLIC, SL, having taken into account the nature, scope and purposes of the processing, as well as the risk associated with the processing operations and after internal analysis has concluded that it has no legal obligation to appoint a data protection officer.

However, to guarantee and demonstrate that the processing is carried out in accordance with the GDPR, accountability protocols and tools have been established, such as impact assessments, quarterly reviews, annual audits, etc. Furthermore, a team is responsible for ensuring compliance with personal data protection regulations, as well as informing and advising data subjects and cooperating with the supervisory authority.

What information will we ask you for?

The collection and use of data is essential for us to provide our services. However, please be aware that we will only request information that is strictly appropriate, relevant, and limited to what is necessary to provide you with the services described below.

These are the details we can request from you:

  • Contact details: name, postal address, telephone number, email, ID card, tax identification number or other identification document, signature.
  • Identifying data: image or voice.
  • Financial and transaction data: credit card number, bank account number.
  • Technology data: time spent on the website, pages visited, language preference, IP address, device type, operating system, browser type, screen resolution.

Browsing this website by minors requires that they have previously obtained authorization from their parents, guardians or legal representatives, who will be considered legally responsible for any acts carried out by the minors in their care.

The legal guardians of minors bear full responsibility for their access to internet content and services. To this end, they have access to software programs and tools for blocking and filtering access to content or websites inappropriate for minors.

How we obtain your data

You can provide us with personal data through the following means:

  • By accessing our website.
  • When you use our contact form.
  • When you contact us via email.
  • When you hire any of our services.
  • When you interact through the website allowing the use of cookies.
What will we use your data for?

BIG GARLIC, SL informs you that the data you voluntarily provide will be incorporated into a personal data file. This file has implemented all the security measures required by law (Art. 32 GDPR).

Since May 25, 2018, to improve data protection, the GDPR replaces the obligation to register files with the creation of a record of processing activities. This record must provide all the necessary information to understand the flow of data and the actions taken to protect it. BIG GARLIC SL has created this record, which is available for consultation by the supervisory authority.

BIG GARLIC SL creates a business profile based on the information you provide. No automated decisions will be made based on this profile.

We may use your data for the following purposes:

  • Answer their questions.
  • To carry out the service you have entrusted to us.
  • Process payments.
  • Compile statistics.
  • Improve your experience as a web user.
  • Maintaining website security by monitoring for malicious activity and detecting fraud.
  • To send you information about products and/or services that may be of interest to you.
  • Update our records.
  • Verify your identity for regulatory compliance purposes.
  • To preserve the security of property or facilities.

You can opt out of receiving our electronic communications by sending an email to conta@big-garlic.com with the subject line “I do not wish to receive commercial communications”.

How long will we keep your data?

The personal data you provide will be kept for as long as necessary for the processing purposes for which it was collected and until you request its deletion. Specifically, the retention periods established according to the purpose are as follows:

  • To answer your questions: the data will be kept while the response is being processed.
  • Carrying out an entrusted service: the data will be kept while the service is being managed.
  • Managing an order: deadlines will be maintained while the order is being managed.
  • Processing payments: data will be kept for as long as payment processing is necessary.
  • To compile statistics: the data will be kept indefinitely unless the interested party requests its deletion.
  • To improve the user experience of the website: this data will be kept for the period established for each cookie.
  • Maintaining website security: this data will be kept in the system indefinitely unless the interested party requests its deletion.
  • Sending you information: these will be kept in the system indefinitely until the interested party requests their deletion.
  • Update our records: this data will be kept in the system indefinitely unless the interested party requests its deletion.
  • Verify your identity for regulatory compliance purposes: this data will be kept in the system indefinitely until the interested party requests its deletion.

We may retain your personal information even after this need has ended if necessary to comply with any legal obligation; the data would remain blocked for the time necessary to comply with the period set by the Law and then proceed to its deletion.

What is the legal basis for processing your data?
  • The legal basis for processing your data is based on Article 6.1b of the GDPR when we manage the service you have entrusted to us, that is, when data processing is necessary for the performance of a contract.
  • The legal basis for the processing of data is based on article 6.1d when data from video surveillance is collected for the purpose of preserving the security of property and facilities, as the processing is necessary to protect vital interests of both BIG GARLIC SL and other natural persons.
  • The legal basis for processing your data is based on obtaining your consent, in accordance with Article 6.1a of the GDPR for the other purposes.
Recipients

BIG GARLIC SL will formalize, in each case, the confidentiality and processing agreements that are necessary to perform the service that you have entrusted to us.

BIG GARLIC SL verifies that all data processors it works with comply with its security policies and the technical measures imposed by regulations and follow its instructions in the provision and proper development of the services for which they are contracted.

Specifically, the external services that may have access to your data under the conditions set out above are the following:

  • Labor, tax or accounting advisory service.
  • Courier services.
  • Computer maintenance service.
  • Hosting service.
  • Software technical support service.
  • Website maintenance service.
  • Advisory service for the protection of personal data.
  • Security and access control service.
  • Video surveillance camera maintenance service.

It is possible that some of these services are located in a country outside the European Union; in such cases, you will only have access to your data when it is included in the list of countries with an adequate level of protection of personal data.

BIG GARLIC SL will not rent or sell personal information or share your personal information with any advertiser or advertising networks without your explicit permission.

BIG GARLIC SL will provide information to third parties when required by law, subpoena, or legal process. However, in the event of such disclosure, prior notification will be given.

Data Security

BIG GARLIC SL applies the appropriate technical and organizational measures to provide a level of security appropriate to the risk, guaranteeing the confidentiality, integrity and availability of your data.

BIG GARLIC SL is concerned about the security of its website users and therefore keeps its software updated, applies a firewall that detects and mitigates threats, and performs backups to guarantee the permanent integrity, availability, and resilience of its processing systems and services.

Navigation Tips

Verify that the server you are connecting to is located in the correct domain, even when using links saved in favorites.

Do not use web addresses (URLs) or links received by electronic messaging (email, SMS, etc.) in which you are asked to perform any action with your personal data.

Type directly into the addresses of the websites you want to connect to.

What rights do you have regarding the data you provide to us?

You have the right to know whether BIG GARLIC SL is processing personal data concerning you or not.

Likewise, interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. BIG GARLIC SL will cease processing the data, except for compelling legitimate grounds, or for the establishment, exercise, or defense of legal claims.

You have the right to request the portability of your data, as well as to withdraw your consent for its processing at any time.

You can exercise your rights by contacting BIG GARLIC SL, using the contact details mentioned above, indicating as the subject "LOPD, Rights" and attaching a photocopy of your National Identity Document or any other legally valid means.

You have the right to file a complaint with the Spanish Data Protection Agency.

What obligations do you have regarding the data you provide to us?

You agree to ensure the accuracy of the data you provide to us and agree to communicate any changes that occur to it.

Sending personal data is mandatory to contact and receive information about BIG GARLIC products and services.

Failure to provide the requested personal data or to accept this data protection policy will make it impossible to subscribe, register, receive information about the website's products and services, or manage the service you have entrusted to us.

As a user, you agree that the information provided to BIG GARLIC SL, about third parties, has been collected in accordance with current regulations and having obtained the consent of the data owner.

As a user of this website, you agree to use the website, services, content and this legal notice in accordance with the law, morality, good customs and public order.

You agree not to carry out advertising, promotional or commercial exploitation activities through the website, nor use the content and, in particular, the information obtained through the Portal to send advertising, send messages for direct sales purposes or for any other commercial purpose, nor to collect or store personal data of third parties.

This website may contain links to third-party websites, whose privacy policies are independent of BIG GARLIC SL. When accessing such websites, you must decide whether to accept their privacy and cookie policies.

This LEGAL NOTICE will be updated periodically, so the applicable terms and conditions will be those in effect and published at the time of use of the website or services. Please read this information carefully before using the website or services, and periodically thereafter, to stay fully informed.

If you have any questions regarding this Legal Notice, you can contact us at the following email address: info@big-garlic.com.

Consent

You declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the manual and automated processing thereof by BIG GARLIC SL, in the manner and for the purposes indicated in this Personal Data Protection Policy.

You can revoke any authorization at any time by contacting BIG GARLIC SL

Applicable Legislation

The legislation applicable to this LEGAL NOTICE will be Spanish legislation, and the competent jurisdiction to hear any claims that this website raises will be that of the courts and Tribunals of ALICANTE, the user expressly waiving any other jurisdiction that may correspond to him.

Website Content and Links

The links on this website may lead to third-party websites. These links are provided solely to facilitate your search for resources that may be of interest to you on the internet. However, these pages do not belong to BIG GARLIC SL, nor does BIG GARLIC SL review their content. Therefore, BIG GARLIC SL assumes no responsibility for the content, information, or services that may appear on these sites. This information is provided for informational purposes only and in no way implies any relationship between BIG GARLIC SL and the individuals or entities that own or operate these websites. BIG GARLIC SL is also not responsible for the operation of the linked page or for any damages that may arise from accessing or using it.

Links to the BIG GARLIC SL website must comply with the following conditions:

a. Establishing the link will not imply any type of agreement, contract, sponsorship or recommendation by BIG GARLIC SL of the page that makes the link.

b. The website on which the hyperlink is established will not contain information with content that is illegal, discriminatory, contrary to commonly accepted ethical principles or that violates public order, nor will it contain content that infringes on any rights of third parties.

c. BIG GARLIC SL may request the removal of a link to its website without having to provide any reason. In such a case, the website that created the link must remove it immediately upon receiving notification from BIG GARLIC SL.

d. BIG GARLIC SL is not responsible in any way for, nor does it guarantee, the quality, accuracy, reliability, correctness, or morality of the content or services that the linked website may offer. The user assumes sole responsibility for any consequences, damages, or actions that may arise from accessing the linked website.

d. The website on which the hyperlink is established may not contain any trademark, name, logo, slogan or other distinctive signs belonging to BIG GARLIC SL, except for those signs that are part of the hyperlink itself.

Intellectual and Industrial Property

All elements that make up the website, as well as the structure, design, source code, as well as the logos, trademarks and other distinctive signs that appear on it, are the property of BIG GARLIC SL or its collaborators and are protected by the corresponding intellectual and industrial property rights.

The images and other graphic elements contained herein are also protected by the corresponding intellectual and industrial property rights.

GRUPO GARLIC expressly prohibits the use of "framing" or any other mechanisms by third parties that alter the design, original configuration or content of our portals.

The use of the content must respect its specific licensing terms. Therefore, its use, reproduction, distribution, public communication, transformation, or any other similar or analogous activity is strictly prohibited unless prior and express authorization is obtained from GRUPO GARLIC.

Regarding references to third-party products or services, GRUPO GARLIC acknowledges the corresponding industrial or intellectual property rights of their owners, and their mere mention or appearance on the Web does not imply the existence of any rights or responsibility over them, nor any endorsement, sponsorship or recommendation.

Responsibility

GRUPO GARLIC does not guarantee the absence of errors in accessing the website, in its content, nor that it is up-to-date, although it undertakes to make the greatest efforts to, where appropriate, avoid, correct or update them.

Access to the GRUPO GARLIC website and the use that may be made of the information contained therein is the sole responsibility of the person who does so.

GRUPO GARLIC is not responsible for any security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), files or documents stored on it, as a result of the presence of viruses on the user's computer used to connect to the services and content of the Web, a malfunction of the browser or the use of outdated versions of it.

GRUPO GARLIC is not responsible for the information and content stored, including but not limited to, forums, chats, blogs, comments, social networks or any other means that allows third parties to publish content independently on this website.

However, in compliance with the provisions of the LSSI (Law on Information Society Services and Electronic Commerce), GRUPO GARLIC makes itself available to all users, authorities, and law enforcement agencies, actively collaborating in the removal or, where appropriate, blocking of any content that may affect or contravene national or international legislation, the rights of third parties, or public morals and order. If you believe that any content on the website may fall into this category, please contact GRUPO GARLIC.

GRUPO GARLIC is not responsible for the replies made through the various email addresses that appear on its website, so in no case can any legally binding effect be derived from them.